Privacy policy

Privacy Policy

Last Updated: August 8, 2025

This Privacy Policy explains how squeakycleanair.ca (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, interact with, or make a purchase from our website.

Contact Us

If you have questions, require further details about our privacy practices, or wish to make a complaint, please email us at:
📧 orders@squeakycleanair.ca

Information We Collect

We collect the following types of information to operate our site and fulfill your orders:

1. Device Information

  • Purpose: To display our site properly and analyze usage for optimization.

  • Source: Automatically via cookies, log files, web beacons, tags, or pixels.

  • Details Collected: Browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and site interactions.

  • Shared With: Shopify (our e-commerce platform).

2. Order Information

  • Purpose: To process purchases, payments, and shipments, provide invoices, confirm orders, detect fraud, and send product/service updates (if opted in).

  • Source: Provided by you at checkout.

  • Details Collected: Name, billing/shipping address, payment details, email, and phone number.

  • Shared With: Shopify.

3. Customer Support Information

  • Purpose: To respond to inquiries and assist you.

  • Source: Provided by you during communication.

  • Details Collected: Contact information and any details you provide.

Minors

Our site is not intended for children under 8 years of age. We do not knowingly collect personal data from children. If you believe your child has provided personal information, contact us to request deletion.

Sharing Personal Information

We share your information only as necessary to:

  • Operate our store via Shopify (Shopify Privacy Policy)

  • Comply with legal requirements (subpoenas, warrants, etc.)

  • Protect our rights and prevent fraud

Behavioral Advertising & Analytics

We use tools like Google Analytics and Shopify Audiences to improve your shopping experience and show relevant ads. You can:

How We Use Your Information

We process personal data to:

  • Offer and deliver products/services

  • Process payments

  • Ship orders

  • Communicate updates, promotions, and offers (if opted in)

Your Rights

GDPR (EU/EEA Residents)

You have the right to access, correct, update, or erase your personal information, and to receive a copy of your data in a portable format. Contact us to exercise these rights. Data may be stored in Canada and the USA via Shopify.

CCPA (California Residents)

You may request to know, update, or delete personal information we hold about you, or designate an authorized agent to do so on your behalf.

Cookies

We use cookies to enhance your browsing experience, remember preferences, and track site performance. You may disable cookies in your browser settings, but some site features may not function as intended.

List of Shopify cookies is available here.

Do Not Track

We do not change our data collection practices in response to “Do Not Track” signals due to the lack of industry consensus.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.